From Bill and Lois from Independence
We wanted to thank you for the help in all the years we've had campers. Dealing with Trailside has always had our respect with all the RV's purchased from you. It has always been pleasant being around your dealership.
In Friendship, Bill & Lois
D Sallee
"Made it back to KS with the camper, thanks to all of your fine helpers back there in Missouri. The trip was smooth after Downtown Kansas City, and Topeka. Very happy with our purchase"
Tim & Shelley from Raymore
March 2010
Hi! We wanted to be sure that we shared with all of you what a great experience the purchase of our very first RV was. We've told everyone we know that Trailside RV is the place to go if they are interested in purchasing an RV. We've always dreaded the times we've been through car buying situations and most of which have been more painful than pleasant. We expected some of the same painful moments from a RV dealer, but it sure wasn't the case at Trailside. Chuck Bolte, who seemed to have more energy than a ten year old - - was really down to earth, answered all of our questions, gave us a lot of information on things we hadn't even thought of, and was just all around great to work with. There was no pressure - - and he treated us like we were the most important customers he had all day.
While we had planned to use our own bank for financing a portion of our RV purchase, Chuck introduced us to Portia Gillotti. Portia was extremely helpful and provided us with so much information that we decided to see what she could do for us in the way of financing. Needless to say - - Portia was successful in obtaining great financing for us, far beyond what our bank could do for us. Additionally, she took the time to discuss our financing options, warranty and insurance options, and was just wonderful.
Taking delivery of the RV was an experience we never expected. Devan went over our RV from front to end, explaining every component, and ensuring we understood how everything worked and was very patient with us!!!
Of course, we loved the store - - and, because of their vast knowledge of the store items - we learned so much about items we knew we really needed to buy.
Either we just lucked out and got four of the best employees to deal with at Trailside, or Trailside just has the greatest group of employees. Just walking in the door, you know you matter - - your receptionist (two different young ladies during our visits), were courteous, helpful, and very pleasant. We heard a lot about how RV owners are like family - - we left with our RV feeling like we had become new members of a family.
Thank you so much for helping us make another dream come true - - we can't wait to take our first trip!